◆ FAQ

Every question,
answered.

Process, pricing, revisions, technical setup, SEO, support — if it's on your mind, it's probably below. Still curious? Ask us directly.

Process & Timeline

How long does it actually take to get my website?
Most websites are delivered within days of receiving your project brief — not weeks or months. The exact timeline depends on the package and how quickly we receive your content, but our streamlined AI-powered process is specifically designed to eliminate the delays that make traditional agency timelines so frustrating.
What happens after I choose a package — what are the next steps?
Once you select a package, we'll send you a simple, guided brief to fill out. You tell us about your business, your goals, and your audience. From there, our team takes over — AI handles the heavy lifting, and our designers refine every detail. You'll review a draft, request any revisions, and then we launch.
How much information do I need to provide before you start building?
Not much — that's the point. Our intake process is guided and straightforward. You don't need to come in with a fully organized content strategy. We'll ask you the right questions to get what we need, and our team will help shape the rest.
Do I need to have my logo, photos, and copy ready before we begin?
Not necessarily. We can work with what you have. If you don't have professional photos, we can source high-quality stock imagery. Our team provides AI-assisted copywriting with human refinement, so we can draft your website content. If you already have a logo and brand assets, we'll incorporate them directly. If your logo needs a refresh, we offer logo redesign as an add-on.

AI vs. Human Work

How much of my website is built by AI vs. a real designer?
Our experienced designers and marketing specialists lead the entire process, defining the strategy, shaping the user experience, crafting the messaging, and making every creative decision that matters. Once they've established the direction, they feed those precise instructions into AI, which then builds out a beautiful, effective website that truly represents your business. Think of AI as an incredibly skilled executor: our team drives the vision, and AI brings it to life with speed and precision.
Will my site look like a generic AI template?
No. That's exactly what we set out to avoid. AI accelerates the process; human design judgment determines how it looks and communicates. We apply real design principles, marketing strategy, and conversion thinking to every site — so it feels built for your specific business, not pulled from a template library.
Who reviews and refines the AI-generated content?
Senior designers and marketers at Webinow review every page — layout, messaging, visual hierarchy, calls to action, and overall flow. No site goes to a client without a human having shaped and approved it.

Pricing & Scope

What's included in each package — and what's NOT included?
Each package includes a fixed number of professionally designed pages, AI-assisted and human-refined copy, a mobile-friendly responsive layout, basic on-page SEO structure, a contact or lead form, 3 revision rounds, and launch support. What's not included by default: custom copywriting beyond the AI-assisted draft, advanced integrations, logo design, ADA compliance, and hosting/management — all available as add-ons. • Launch Site ($1,450): 3–5 pages • Growth Site ($2,450): 6–10 pages, conversion-focused layouts • Authority Site ($3,450): 11–15 pages, portfolio/case studies, optional blog
Are there any hidden fees or costs after I pay?
No. We believe in transparent, fixed pricing. What you see in the package is what you pay. If you want add-ons or extras, those are clearly priced and agreed upon before work begins.
What happens if I need more pages than my package includes?
You can add extra pages as an à la carte add-on to any package. We'll quote you the cost upfront so there are no surprises.
Can I upgrade from one package to another mid-project?
Yes — if your needs grow during the process, we can discuss upgrading your package. We'll apply what's already been completed and adjust the scope and pricing accordingly.
What add-ons do you recommend for most businesses?
The most popular add-ons are Hosting + Management (so your site stays online and maintained), Copywriting Upgrade (for sharper, more persuasive page content), and SEO Starter Setup (to give your site a stronger foundation for Google visibility). For businesses with an outdated logo, Logo Redesign is also frequently requested.

Revisions & Ownership

What counts as a "round of revisions"? What can I change?
A revision round covers reasonable design and copy adjustments — changing section content, swapping out images, adjusting layout elements, or refining messaging. It does not mean a full redesign or adding new pages. We'll be clear about the scope of revisions before we begin.
What if I'm not happy with the design after revisions?
We work closely with you throughout the process to make sure the site reflects your goals and expectations. If something isn't right, let us know — we're committed to delivering a result you're proud of. That said, our process works best when you're clear and specific in your feedback during the revision stage.
Will I own my website once it's delivered?
Yes. The design and content are yours from day one. For the first year, we handle hosting and domain so your site launches smoothly and we can support any issues quickly on our end. After 12 months, if you'd like to move to your own hosting, we'll deliver all the project files so you or your developer can take it anywhere. Most clients stay because things just work, but the option is always yours.
Can I edit the site myself after launch?
Yes. We build on platforms where you can update text, images, and content without any coding. Prefer to leave updates to us? Our Hosting & Maintenance plan covers ongoing changes, support, and keeps everything running smoothly after launch.

Technical

What platform or technology is the website built on?
We build on a curated stack of AI-powered tools that produce clean, fast, and high-quality code. That speed is what lets us deliver in days rather than months. But here's the truth: the tools are only part of the story. What actually makes the work successful is the senior designers and strategists working behind them — refining every layout, sharpening every message, and applying real marketing judgment that the tools alone can't replicate. AI accelerates the craft; human expertise makes it matter.
Do you handle hosting, or do I need to arrange that separately?
Hosting is not included in the base packages but is available as an add-on through our Hosting + Management plans (monthly or annual). We can also guide you to set up hosting independently if you prefer to manage it yourself.
Will my site be mobile-friendly and fast-loading?
Absolutely. Every Webinow site is built to be fully responsive across all devices and optimized for fast load times. Mobile performance and speed are non-negotiable parts of our process — not optional extras.
Can you connect my site to third-party tools like booking systems, CRMs, or payment processors?
Light integrations — like contact forms and basic lead capture — are included in the packages. For more advanced integrations (booking platforms, CRM connections, payment gateways, etc.), we'll assess your needs and provide a custom quote. Just mention it during your brief.

SEO & Marketing

Will my website rank on Google after launch?
A well-built site is the foundation for good SEO — and that's exactly what we provide. Every site includes clean structure, fast load speeds, mobile optimization, clear headings, and optimized page titles. That said, ranking on Google takes time and ongoing effort. For businesses serious about SEO, we offer an SEO Starter Setup add-on and a CRO & Analytics service to build on that foundation.
What does "basic on-page SEO" actually include?
It includes clean URL structure, proper heading hierarchy (H1, H2, etc.), optimized page titles and meta descriptions, fast-loading responsive design, and content organized in a way that search engines can read and index clearly. It's a solid starting point — not a full SEO campaign.
Do you offer ongoing SEO or marketing support after the site goes live?
Yes. Through our CRO & Analytics add-on, we can set up tracking, review visitor behavior, and help improve your conversion paths over time. For broader ongoing SEO or content marketing, reach out and we'll discuss what makes sense for your business.

Support & Maintenance

What happens if something breaks after my site is live?
If there's a technical issue related to our work shortly after launch, we'll address it. For ongoing support and peace of mind, our Hosting + Management plan is the best option — it keeps your site maintained, backed up, and updated on a regular basis.
Do you offer a maintenance or management plan?
Yes. Our Hosting + Management add-on is available as a monthly or annual plan. It covers keeping your site online, updated, and running smoothly after launch so you don't have to worry about the technical side.
Can I come back to you later to add more pages or features?
Absolutely. Many clients return to expand their site after launch. Whether you need a new service page, a blog, a landing page for a campaign, or a new feature, we can scope and quote it as a separate project.

Trust & Fit

Do you work with businesses in my industry?
We work with a wide range of businesses, with particular experience in contracting, medical practices, consulting, fitness studios, restaurants and hospitality, real estate, and beauty and wellness. If your industry isn't listed, reach out — chances are we can help.
Can I see examples of websites you've built?
Yes — visit our Work page to see examples of our recent projects. We're always adding new case studies as we complete projects.
Are you based in Miami — do you work with clients outside of Florida?
Yes, Webinow is based in Miami, FL — but we work with clients across the United States and beyond. Our entire process is remote-friendly, so location is never a barrier.
How is Webinow different from hiring a freelancer or using Squarespace/Wix?
Freelancers often have unpredictable timelines, communication gaps, and varying quality. DIY builders like Squarespace or Wix give you a template but require your own time, design skills, and marketing knowledge to make it work. Webinow gives you the best of both: a professionally designed, strategy-informed website delivered in days — without the cost of a traditional agency, the risk of a freelancer, or the generic look of a DIY template. You get real design expertise, AI-powered speed, and a site built to actually convert visitors into customers.

◆ Still have questions

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